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GDPR

DATA PROTECTION

This policy explains how we comply with the DPA (Data Protection Act), the General Data Protection Regulation(GDPR) which comes into effect on 28 May 2018, and the Privacy and Electronic Communications Regulations.

By providing your personal details you agree to allow us to contact you by mail, email, telephone or SMS text message in connection with its charitable purposes. either on the basis of the consents you have given us or for our legitimate interests in accordance with current data protection regulations.

How we collect information about you

We collect personal information each time you are in contact with us. For example, when you:

  • Visit our website
  • Become a member
  • Request a resource
  • register your details and your family details, at https:
  • make a donation, by completion of Gift envelopes, via our website or electronic means;
  • register for a conference or other OFI or OLCC event;
  • provide your contact details, in writing or orally, to our staff or volunteers;
  • purchase goods or services, including when you provide credit or debit card details;
  • when you attend OLCC services or participate in other OFI activities;
  • communicate with us by means such as email, letter, telephone;
  • face to face meetings with staff and volunteers;
  • access social media platforms such as Facebook, YouTube, WhatsApp, Twitter, Instagram
  • We do not hold any debit or credit card details for donations/payments made via our websites. All card payments are handled by service providers who encrypt card information. sent from this website.

    Why we collect information about you

    We collect information about you for the following reasons:

  • to provide appropriate pastoral care, to monitor and assess the quality of our services, to fulfil our purposes a charity and to comply with the law regarding data sharing. In legal terms this is called ‘legitimate interests’
  • to provide you with information about our work including membership-related mailings, events and resources and to tailor this kind of information according to your location and expressed interests.
  • to ask for financial and non-financial support, such as prayer.
  • to process donations, you give us and to ensure they are recorded correctly.
  • to keep records of your relationship with us. For example; what events you have attended, what enquiries or complaints you have made, what areas of our work you have supported or what resources you have ordered.
  • to customise the information and appeals we send to ensure we work in the most cost-effective way and only send information which is appropriate to you.
  • to enhance or improve your experience on our website. When you indicate your preferences through your use of our site, we may use this information to personalise the site to better meet your needs.
  • How we use your information

    We will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information as follows:

  • to keep you informed by text and/or email as to our services, meeting, activities, resources and conferences;
  • to establish and maintain your involvement with us, events you have attended, what areas and activities of OFI and OLCC you have supported, record and acknowledge any donation, to provide the products you have requested;
  • to answer an inquiry or request for further information or complaint about OLCC or OFI, its services, activities and events;
  • to register you for events, conferences;
  • for promotion of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications;
  • to improve our general ability to assist attendees and the wider community;
  • to assist the OLCC and OFI with management of issues relating to the OLCC; and
  • to enable the Pastors and leadership of OLCC to personally and directly communicate with you.
  • How long do we keep your information?

    The length of time we keep the information you have given us depends on the context in which you provided it.

    We will only keep information that is necessary for us to provide membership mailings, other resources and for statistical purposes.

    We will keep records of any financial transactions you enter into with us for a minimum of six years. This will enable us to meet with accounting requirements and respond to any questions from you that arise during that period. Gift Aid declarations and transactions must be kept for a minimum of 12 years after the Gift Aid is no longer valid.

    Who sees your information

    The information you provide to us will be held on computers in the UK and the European Union and may be accessed by or given to our staff and our service providers who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties may process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.

    We do not pass any of your personal information to any other organisations and/or individuals without your express consent, with the following exceptions:

    By providing us with your details you are giving us your express permission to transfer your data to our service providers including mailing houses to send you newsletters or updates on our events and activities. Where such details are shared we have confidentiality agreements in place that restrict the use of your information to the purpose for which it is provided and ensure it is stored securely and kept no longer than necessary.

    We do not intend to store or currently store financial details (credit or debit card numbers) obtained through online transactions. We do not pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.

    The categories of information that we may collect, hold and share include:

  • Personal information (such as name, telephone number, address and email address)
  • Characteristics (such as gender, ethnicity, language, nationality, country of birth)
  • sensitive personal information such as health information, attendance at meetings, when you and/or your family attend, register for our events and conferences.
  • Your personal information will be kept strictly confidential. It is never sold, given away, or otherwise shared with anyone, unless required, by law.

    Keeping details up to date

    Please tell us as soon as any of your contact details change so that we can keep our records up to date. You can change the way we contact you, or the kind of material we send you, at any time by contacting us by mail or email using the contact details above. If you register with https://olcc.churchsuite.co.uk/ you should personally log-on and update your contact details.

    Access to your information

    You can request access to the personal information that we hold about you by contacting our Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request.

    If you wish to change personal information that is out of date or inaccurate at any time, please contact us. We will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted, please let us know and we will delete that information wherever practicable.

    You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
  • claim compensation for damages caused by a breach of the Data Protection regulations.
  • We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

    Security

    We will take reasonable steps to keep secure any personal information, which we hold and to keep this information accurate and up to date. Personal information, held electronically, is stored in a secure server or secure files.

    The Internet is not a secure method of transmitting information. Accordingly, we cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the law requires or permits.

    Social Media.

    We use social media such as Facebook, Twitter, WhatsApp and You-Tube. Users must verify authenticity of sites before posting or providing personal information on such sites. Unless it is material supplied or officially posted by the us we do not endorse social media website(s) and have no responsibility for the content nor for the cookies they may contain. We do not ask for passwords nor personal details on social media.

    Changes to this policy

    We may amend this Privacy Policy from time to time to ensure compliance with changes or amendments to the law of the UK. Any amended version will be available on our website at www.oasisoflove.org.uk. We suggest that you visit our website regularly to keep up to date with any changes.

    Contact details

    If you would like any further information, or have any queries, problems or complaints relating to our Privacy Policy or our information handling practices in general, please contact our Privacy Officer in one of the following ways:

    Telephone: +44 20 3468 4177

    Email: dataprotection@oasisoflove.org.uk

    In Writing : The Privacy Officer, Oasis of Love Christian Centre, 180 Grove Green Road E11 4EN.

    Company Details: Oases Foundation International (working name Oasis of Love Christian Centre) a not for profit company limited by guarantee. Company No:. 05530343 Charity No: 1111640. Registered Office: 180 Grove Green Road London E11 4EN

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